Guests can enjoy their morning meal at the restaurant. Nice touches include a bathtub, a drier and a spa bathtub. They offer panoramic views of the garden. Rooms at this oceanfront venue provide multi-channel television, iron/ironing board and ironing facilities. Guests can find a magnificent beach in the heart of the property. Zona Arqueologica Tulum is 10 minutes on foot from the hotel. ![]() The accommodation is located in a business area of Playa del Carmen, just a few minutes' drive from Salon Tres Rios I. Ocean Maya Royale - Adults Only Hotel, located 4.5 km from Dolphin Discovery Playa del Carmen Maroma, offers guests complimentary parking, a wellness area and a sun terrace. Ocean Maya Royale All Inclusive - Enbart för vuxna Playa del Carmen Ocean Maya Royale All Inclusive - Somente adultos Playa del Carmen Ocean Maya Royale All Inclusive - Tylko dla dorosłych Playa del Carmen Ocean Maya Royale All Inclusive - Alleen volwassenen Playa del Carmen Ocean Maya Royale All Inclusive - Csak felnőtteknek Playa del Carmen Ocean Maya Royale All Inclusive - Adultes seulement Playa del Carmen Ocean Maya Royale Todo Incluido - Solo Adultos Playa del Carmen Ocean Maya Royale All Inclusive - Nur für Erwachsene Playa del Carmen ![]() Ocean Maya Royale Adults Only Playa del Carmen If we return we would book privilege from the outset & then ask to downgrade our room.Ocean Maya Royale All Inclusive - Pouze dospělí Playa del Carmen When asked around the pool if we needed help with anything, the privilege staff would look at their lists & ask if we'd moved rooms or just added the package as we were not on their lists, they repeatedly told we will speak with the manager & get back to you - they never did - so we went to see him ourselves, this is when some items were placed in the room - wine, robes etc - but he insisted that you only get a butler & the special dinner if you book an actual privilege suite, he also gave us the ref we needed to make reservations for the restaurants for the remainder of our vacation. We were not given the correct information to book restaurants on the app until day 3 (think the receptionist was too preoccupied with us paying the extra $100.00) & could not get reservations before 9pm on the 1st 3nights - a butler would've been able to solve this for us. Anyway we was asked to sign a form with privilege upgrades on it - we didn't get 1) a butler - not too worried about that, 2) We wouldn't be allowed the special dinner, which was upsetting as we were celebrating our 36th wedding anniversary but also we had no room extras until day 3 even though we kept asking, the coffee for the nespresso took 5days. When we checked in we was told that we were not privilege & after saying we were & had booked via Omar, we was asked to prove it - I opened up my email & showed Carolina my emails with Omar - at this point she started talking to her colleague & then told us that we hadn't paid enough, we'd paid $963.00CAD ($700 US) but the price has recently gone up by $10pppn - it was only $30 when we'd paid & booked. We spoke to people on the FB fanpage regarding this & decided to book an ocean view & add on the privilege package, we contacted the hotel, ref Omar, & paid for it 2months prior to travel - doing it this way was more expensive but we wanted the view. Only thing we would like people to know is that if you want to go privilege then do it at time of booking - you do not get the full package otherwise. The staff work really hard & are so attentative & friendly, loved the fact that they offer a "busy" & a quiet pool - something here for everyone. Just returned from our 1st holiday here & thoroughly loved it!! We were lucky enough to see a clear beach & no seaweed for 4 of our days & when it did arrive they work so hard to clear it, the pools were fantastic - so nice to have both the quiet & busy pool options ?, the staff are amazing & really dedicated to making sure your holiday is the best it can be & then the food - absolutely loved it, Bluemoon was our favourite - OMG that short rib is FANTASTIC, & sitting at the privilege restaurant for breakfast every morning was a true highlight of every day for us ?.
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